Got symptoms? Book a test

There are two main reasons you might need to book a Covid-19 test:

  1. You have developed Covid-19 symptoms – book a PCR test via: nhs.gov.uk/coronavirus or call 119
  2. You don’t have symptoms  – book a lateral flow test or call 020 7974 4444 (option 9)

Some of the symptoms of COVID-19 include:

  • a high temperature
  • a new, continuous cough
  • a change to, or loss of, your sense of taste or smell

If you develop any of these symptoms, however mild, stay home and book a free, PCR test online: nhs.uk/coronavirus or call the NHS on 119. Tests are free and available to everyone. It takes 5-10 minutes to organise a test and you should receive results with 48 hours.
When booking a PCR test, you will be given the option to select a home testing kit, which will be posted to you, or you can book an in-person appointment at a local NHS test site. Book online: gov.uk/get-coronavirus-test

There are three NHS test sites in Camden:

  1. Ramsay Hall, 20 Maple Street, W1T 5HB (indoors, no step-free access) - no booking required, open 8am- 1.30pm for PCR testing
  2. Kingsgate Community Centre, 107 Kingsgate Rd, West Hampstead, London NW6 2JH (indoors, step-free access) - no booking required, open 8am-1.30pm for PCR testing
  3. 51 Greenwood Place, NW5 1LB (outdoors, step-free access. Enter from the O2 Forum end of Greenwood Place and it will be in front of you. If you drive, you'll find it on the second corner you reach. The test site is not at the Greenwood Centre so please do not enter that building).

Or, to find your closest test site, search your postcode on the NHS Map  

What to do after you get your test result

You will receive a text message or email from NHS Test and Trace with your result within 48 hours.

If your test result is negative: this means you do not currently have coronavirus and do not need to self-isolate. Please continue to follow the public health guidance to keep yourself and your family safe. If you develop symptoms, self isolate and book a test.

 
If your test result is positive: you and your whole household should self-isolate immediately for 10 days. Self-isolating means not leaving home for any reason. This is to help prevent passing the virus on to others. Please know that the Council can support you to self-isolate, if needed.

Access support to self-isolate

We know it is a challenging time and that self-isolating can be difficult so we want to reassure you that the Council is here to support you if you need it. This includes:

  • financial support if you are on a low income
  • access to a device to support your child to keep up with their education
  • mental health support
  • support to access essential food or medicine

If you need support to self-isolate, please call us on 020 7974 4444 (option 9) or for more general information go to camden.gov.uk/coronavirus

Symptom-free testing

Rapid, lateral flow COVID-19 tests are now available to everyone in Camden.

Around one in every three people with COVID-19 have no symptoms so by getting a Lateral Flow Test twice a week you are helping to protect yourself and others from coronavirus. All tests are free and you can expect results in 45 minutes .

Book a Lateral Flow Test here or call the Council on 020 7974 444

 Lateral Flow Test sites open in Camden:

  • 33-35 Jamestown Road, NW1 7DB, open 7.30am - 7.30pm, Monday to Friday 
  • Swiss Cottage Library, 88 Avenue Road, NW3 3HA, open 7.30am - 2.30pm, Monday to Friday
  • The London Irish Centre, enter via Murray Street, NW1 9XB, open 7.30-2.30, Monday, Wednesday and Thursday
  • JW3, 341-351 Finchley Rd, London (enter via Lymington Rd), NW3 6ET, open Monday to Friday, 7.30am - 2.30pm
  • The Dome, 170 Weedington Road, NW5 4NU, open 9am-5pm, Monday to Friday
  • Triton Café at Regent’s Place, 17-19 Triton Street, Regent’s Place NW1 3BF, open 9am - 5pm, Monday to Friday
  • Crowndale Centre, 218 Eversholt Street, NW1 1BD, open 9am – 5pm, Monday to Friday
  • The Allen Hall at Dobson Court, Bourne Estate, Portpool Lane, EC1N 7AA, open 9am-5pm, Monday to Friday

Home test kits are also available for pick-up from:

  • 33-35 Jamestown Road, NW1 7DB, open Monday to Friday, 7.30am-7.30pm
  • Swiss Cottage Library, 88 Avenue Road, NW3 3HA, open Monday to Friday, 7.30am-2.30pm
  • Ramsay Hall, 20 Maple Street, W1T 5HB, open 7 days, 2.30pm – 8pm for lateral flow tests
  • Kingsgate Community Centre, 107 Kingsgate Rd, Camden, NW62JH, open 7 days 2.30pm – 8pm for lateral flow tests

Please bring ID with your name on to your appointment.

If you develop coronavirus symptoms, a Lateral Flow Test will not be suitable. If you are due to have a Lateral Flow Test and develop symptoms you must not attend the appointment. Book a free COVID-19 test at nhs.uk/coronavirus or call 119

When you receive your results

Negative result

If you test negative, this means you do not currently have coronavirus. Please continue to follow the national guidance and public health advice to help stop the spread of COVID-19.

Positive result

If you test positive, you must self-isolate and book a follow-up a PCR test within 48 hours to confirm the result. This is to help prevent passing the virus on to others.

To book a PCR test visit: gov.uk/get-coronavirus-test or call 119

We know self-isolating can be difficult. If you need any support, we can help. Visit camden.gov.uk/coronavirus or phone 020 7974 4444. We can offer a range of support, including:

  • help to apply for a £500 Test and Trace Support Payment - aimed at those on benefits or low income
  • access to a device to support your child to keep up their education
  • help to get hold of essential food or medicine if you live alone

 

Guidance for businesses and voluntary and community organisations

Please take the time to talk to your staff and service users to ensure they know what to do if:

  1. They develop coronavirus symptoms
  2. Someone in their household develops symptoms
  3. They are asked to self-isolate by NHS Test and Trace

Understanding NHS Test and Trace

NHS Test and Trace prevents further spread of coronavirus by:

  • allowing people with coronavirus symptoms to get tested
  • for those who test positive, tracing their recent close contacts so that they can also self-isolate

What should my employees or service users do if they develop coronavirus symptoms?

  • Anyone who develops coronavirus symptoms must self-isolate for 10 days and organise a test by going to nhs.uk/coronavirus or calling 119. Self-isolating means not leaving your home at all, except to get a test.
  • Anyone who lives with others who have symptoms, will need to self-isolate for 10 days from the day the first person started having symptoms. They may be able to stop earlier than 10 days if everyone in their household with symptoms gets a negative test result.
  • Anyone who has had close recent contact with someone who has coronavirus, must self-isolate if the NHS Test and Trace service advises them to do so.
  • If anyone is worried about being able to self-isolate, help and support is available from Camden Council on 020 7974 4444 (option 9)
  • Visit nhs.uk/coronavirus for advice on symptoms, testing and self-isolation. If you're worried about your health or coronavirus symptoms call NHS 111

How can I keep my employees and service users safe to prevent them from developing coronavirus symptoms?

You can keep your employees safe by making sure they understand public health advice, which is:

  • Where possible, staying 2 metres away from others
  • Regularly washing hands for 20 seconds with warm soapy water
  • Taking other precautions – e.g. wearing a face covering and using hand sanitiser

Anyone who does develop symptoms must be encouraged to self-isolate immediately to prevent further spread.

What should I do if a staff member or service user tests positive for coronavirus? 

If one employee or service user tests positive for coronavirus, they need to self-isolate for 10 days and anyone they live with will need to self-isolate for 10 days. This means they can’t leave the house at all so please consider checking whether they need any support to isolate. If this is support you can’t provide, the council is here to help.

If two or more staff or service users test positive for coronavirus, call PHE (Public Health England) London’s Coronavirus Response Cell (LCRC) on 0300 303 0450 who will advise you on next steps. The Council is also here to support you so please call them on 020 7974 4444 (option 9) if you have any concerns or questions.

What should I do if a staff member or service user has coronavirus symptoms but hasn’t had a test?

As workplaces reopen, please remind your employees and service users that if they develop coronavirus symptoms, they should get tested and isolate with their household. If they are unsure or worried about getting a test or haven’t updated you on the result, please get in touch with the Council for advice: CIPHAdmin@islington.gov.uk. This inbox is monitored during working hours and on weekends. 

If they’re worried about self-isolating for whatever reason, the Council is here to help them so please ask them to call us on 020 7974 4444 (option 9).

Preparing for staff absence

There may be times when staff members or service users are asked to self-isolate because they’ve been in close contact with someone who has coronavirus symptoms. This might be from contact with a household member, a colleague, a friend or someone that they know. 

From a staffing point of view, you can prepare for this by making sure your Business Continuity Plans are up to date. For example, there may be times when several staff members are required to self-isolate at the same time so you might want to consider how this would impact your capacity and staffing levels so that you can plan for it. However, you can prevent staff and service users needing to self-isolate as a result of being in close contact with colleagues by ensuring that they stay 2 metres apart from each other at all times and that anyone who gets symptoms isolates at home immediately. 

Where can I go to find out more information?

Coronavirus resources library

We’ve developed some materials to help all Camden residents understand the latest public health advice, how to get a coronavirus test and what to do if you need support to self-isolate.

If you’re a business owner or a resident with a ground floor window, please consider printing off a poster and sticking it up to help us raise awareness of this information. Doing this will help keep our local communities safe. If you have a smartphone, you could also consider downloading it onto your phone and sharing it with friends and family so they’re aware of the advice as well.

Please be aware that as of 4 January 2021, London - along with the rest of the country - must follow national lockdown restrictions which you can read in full at gov.uk/guidance/national-lockdown-stay-at-home

Posters to print and download - lockdown guidance

Please note that we will upload translated guidance as soon as it's ready.

We have also created a toolkit with essential public health information so people can create their own content, including videos, to share with their networks. Download tookit (PDF).

Advice to protect yourself from coronavirus in shared housing

Preventing the spread of coronavirus can be more difficult when you’re living in close proximity to other people. If you live with other people, read this guide to help you all stay safe and protect yourself from coronavirus – including what to do if one of you develops symptoms.

If you’re a student read this guide.

Accessing the latest local coronavirus data

Please be aware that local coronavirus data is updated weekly at this page.

London Region Good Practice Network Insight Report

In May 2020, a Good Practice Network of 11 councils from across the country was chosen to get feedback on NHS Test and Trace. 

In Camden, we’ve played a leading role in the London Region Good Practice Network. We have worked with the other three boroughs in the network: Barnet, Hackney and Newham. Together, we’ve been working openly and transparently to understand what barriers we need to overcome so that all Londoners feel safe, reassured and able to access it. 

In August 2020, we published the London Region Good Practice Network Insight Report and an Executive Summary. This includes a detailed overview of our shared work, learning and achievements over the past few months. It’s split by three key themes:

  • communications
  • local and regional capacity
  • building trust and wraparound support. 

You can read these reports here:

NHS COVID-19 app

On Thursday 24 September 2020, the Government launched its ‘NHS COVID-19’ app to support NHS Test and Trace. 

The app will help to prevent the spread of coronavirus by:

  • Helping to identify people who’ve been in close recent contact with someone who’s tested positive for coronavirus – including people they may not personally know.
     
  • Enabling people to scan a QR code to ‘check-in’ to a venue – e.g. a shop, place of worship or voluntary organisation.

If someone tests positive for coronavirus, the app will automatically identify people they’ve been in recent close contact with by sending a notification straight to their mobile phone asking them to self-isolate. It’s really important that users self-isolate if they are asked because this will help prevent the spread of coronavirus.

In addition to keeping people safe, the app will help the NHS and local councils understand if the virus is spreading in particular areas. If that happens in Camden, we will rapidly update our communities and remind them how they can stay safe.

If you do not want to use the app, or if you don’t have access to a mobile phone, if you develop symptoms you can continue to access a test via nhs.uk/coronavirus or by calling 119. If you test positive, a contact tracer will call you to help identify the people you’ve been in recent close contact with so that they can self-isolate too.

For more information on the NHS COVID-19 app, visit covid19.nhs.uk